Thursday, February 23, 2012

Call us on

01738 237 001

Emergency IT Support

For business that don't have a RemoteCare™ contract with us we can provide emergency support on an ad-hoc basis.

Just like calling a plumber when the kitchen is flooding; you can call us if it really does go "horribly wrong".

We'll do what we can to help get you back up and running as soon as possible. (We don't recommend this approach, and would always suggest pro-active maintenance as computers, like plumbing; always seem to break at the most inconvenient moment).

We can accept debit/credit cards over the phone, so if you have an IT issue you just need sorted, call us on 01738 237001 and we'll get right onto it.

Did you know...


We also provide managed anti-virus for only £4.99 per month

Don't just take our word for it

Lawrence Haddow
The Bathroom Company


The Bathroom Company based in Perth, at the heart of Scotland; designs and installs quality bathrooms. The Bathroom Company has Tayside's largest bathroom showroom, with over 50 displays. m3 Networks has worked closely with Lawrence and his team, providing IT support.

"m3 Networks have provided The Bathroom Company with IT support, including data back-up and email (using Microsoft Exchange). We're delighted with their patience, efficient support and they provide a friendly service too - which makes all the difference!"

Additional services

OK so you're ready to experience the best IT support around, but what else can we offer?

  • Spam filtering - not just spam filtering, but a complete email security solution. Protect your business from spam and email viruses, before they reach your network.
  • Anti-virus - we can provide a fully managed anti-virus solution which perfectly compliments our RemoteCare™ support package
If you want to find out more about these products just give us a call on 01738 237001.

IT support in Perth, providing IT support services to Scotland

If your business is dependent on IT (and let’s face it, not that many aren’t these days) then good quality IT support is vital to you. A network or computer breakdown can cause serious disruption to your business, costing you time and money – not to mention stress.

Prevention is always better (and cheaper) than the cure, which is why our IT support package is comprehensive, and ideal for businesses which depend on their IT network and computers operating efficiently. We're sure that you’ll have been told to make sure you back up your data, but if you’re like 99% of the population, it won’t happen until it really is too late.

Unlike a lot of IT support companies, we don't operate tiered Bronze, Silver or Gold levels of support, because we don't believe that the level of service that we provide you should be based on how much you pay us. This is because we understand that when things go wrong every customer needs, and quite rightly expects, the highest level of care.

So why not let m3 Networks take the strain? – we’ll set up backup protocols and look after all of the technical stuff – so that you don’t have to. What's more, you can have all this from only £11.99 ex. VAT per PC per month.

If you've already made your mind up and want to talk to us about an IT support contract, that's fantastic and you can call us on 01738 237 001, or, simply complete our enquiry form and we'll get right back to you.

RemoteCare - IT support, wherever you are

Our RemoteCare™ package offers a comprehensive level of IT support for businesses that need their systems to be running efficiently, at all times. Our model avoids many of the additional hidden costs frequently charged by some IT providers whose support packages offer only limited support – meaning many of your routine support needs end up as “chargeable extras” when your IT requires attention.

m3 RemoteCare™ provides:

  • Unlimited access to our Helpdesk
  • Unlimited telephone support
  • Scheduled Maintenance
    • Weekly Microsoft Windows updates and patches
    • Weekly anti-virus and spyware scans
    • Weekly disk clean-up
    • Weekly disk de-fragmentation
  • SystemClone™ (only for servers unless otherwise requested)
  • Monthly report emailed to you showing a summary of your IT health

Most importantly, our RemoteCare™ package is an unlimited service which means you get as much of our time as needed to resolve your IT problems. The benefit to your business is fixed monthly costs with no hidden charges - and with the current climate there's never been a better time to fix your costs.

Need more reasons to use m3 Networks for your IT Support?

We pride ourselves on our attention to detail and quality. Our IT support package provides a very high standard of professional IT support. This means that your IT network will be problem free and easy to maintain.
Our engineers are professionally qualified and all support work is carried out to professional standards. This provides the peace of mind assurance, knowing that your IT will function at the highest possible levels of efficiency, capability and security.
By pro-actively monitoring your systems we can identify potential problems at an early stage; ensuring that problems can often be quickly eliminated before they become significant.
Our comprehensive remote IT support uses a highly automated diagnosis and solution methodology. This is designed to ensure your IT systems continuously operate at optimum efficiency.
Our sophisticated technology incorporates an inbuilt automated warning which flags up the need for attention whenever a problem starts to occur. This quickly alerts us to a problem, allowing us to have rectified a potential issue before you are even aware of it.
Our rapid response times means problems are normally resolved very quickly, letting you get on with your business.
We'll find a solution to every problem – no matter how complicated. This means that even your most difficult problems will be solved.
Our clients tell us that our customer communication is outstanding. We make sure that you always know what is happening with any issue or problem. We’ll appoint one person as your point of contact to make communication easy and you’ll never, ever, end up in an anonymous call centre on the other side of the globe.

Contact Details

Call: 01738 237001
Email: info@m3networks.co.uk
Drop in: Inveralmond Business Centre, Auld Bond Road, Perth PH1 3FX 

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